About Royal Reels Experience
Where automotive passion meets professional excellence
Our Story
Founded in 2018 by automotive enthusiast Marcus Thornfield, Royal Reels Experience began as a small workshop with a big dream: to revolutionize automotive repair across Australia. What started as a wild fortune pursuit of excellence has grown into Sydney's most trusted premium automotive service center.
Our journey began when Marcus, a former luxury car dealership manager, noticed the gap between customer expectations and service delivery in the automotive repair industry. With over 15 years of experience and a passion for both vintage classics and modern supercars, he assembled a team of certified technicians who shared his vision of providing royal treatment to every vehicle that enters our workshop.
Today, Royal Reels Experience has become synonymous with quality, reliability, and innovation in automotive care. We've serviced over 5,000 vehicles, from everyday family cars to rare collector automobiles, always maintaining our commitment to excellence that has become our signature wild fortune approach to automotive repair.
Our Mission & Values
Royal Excellence
Every vehicle receives royal treatment with meticulous attention to detail and premium care standards that exceed industry benchmarks.
Trust & Transparency
Building lasting relationships through honest communication, fair pricing, and complete transparency in all our repair processes.
Environmental Responsibility
Committed to sustainable practices, eco-friendly materials, and reducing our environmental footprint while delivering exceptional service.
Innovation
Continuously adopting cutting-edge technology and advanced diagnostic tools to provide the most accurate and efficient repairs.
Meet Our Expert Team
Our skilled professionals bring decades of combined experience and unwavering passion for automotive excellence.
Marcus Thornfield
Founder & Managing Director
With over 15 years in luxury automotive services, Marcus leads our team with passion and expertise. Certified in European and Australian vehicle systems, he ensures every repair meets royal standards.
Isabella Chen
Senior Diagnostic Specialist
Isabella brings precision and innovation to our diagnostic services. Her expertise in modern vehicle electronics and hybrid systems makes her invaluable to our Royal Reels experience.
James Mitchell
Master Technician
A craftsman at heart, James specializes in classic car restoration and premium vehicle maintenance. His attention to detail and traditional skills preserve automotive heritage with modern precision.
Sofia Rodriguez
Customer Experience Manager
Sofia ensures every client receives exceptional service from arrival to departure. Her multilingual skills and warm personality create the welcoming atmosphere that defines our royal treatment.
Our Achievements
5000+ Vehicles Serviced
Successfully completed over 5,000 automotive repairs and maintenance services since our establishment.
98% Customer Satisfaction
Maintaining exceptional customer satisfaction rates through consistent quality and reliable service delivery.
Industry Certifications
Fully certified technicians with specialized training in luxury, electric, and classic vehicle systems.
6 Years of Excellence
Building trust and reputation in Sydney's competitive automotive repair market since 2018.
What Our Clients Say
Amanda Whitfield
Business Executive"Royal Reels transformed my Mercedes completely. The wild fortune of finding such skilled professionals has made all the difference. Their attention to detail and honest communication sets them apart from any other workshop I've experienced."
David Park
Classic Car Collector"My 1967 Mustang restoration was handled with incredible expertise. The Royal Reels team understood the importance of preserving original character while ensuring modern reliability. Absolutely exceptional craftsmanship!"
Rachel Thompson
Marketing Director"The service transparency and quality exceeded all expectations. From the initial diagnostic to the final delivery, every step was professionally managed. I wouldn't trust my BMW X5 to anyone else in Sydney."
Our Workshop & Work
Take a look inside our state-of-the-art facility where automotive dreams come true.
Experience the Royal Reels Difference
Ready to give your vehicle the royal treatment it deserves? Contact us today and discover why we're Sydney's premier choice for automotive excellence.